Why are my mails ending up in "clutter"?

Modified on Tue, 12 Apr, 2016 at 2:06 PM

Clutter is a new function of Office365 aimed at "decluttering" your mailbox - Office365 learns from your behaviour and moves mails that you aren not likely to read into the "Clutter" folder. Unfortunately, Office365 switches this feature on by default.


To disable Clutter:

- Log on to Office365

- open mail

- click on settings (gearbox) and the options

- under mail, click on Clutter and deactivate it



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